Although currently this site has only been live for a couple of months, we've already received a lot of positive feedback, and success stories from people who have used our guides and letters to successfully claim their bank charges back!
Below is a small selection of some of the comments and success stories received, and I'll add more on a regular basis.
(Some names and amounts have been changed slightly to protect peoples privacy)
"Thank you so much, I don't know what i would do with out you and your site! I will let you know what happens with my claim"
Mandy
"Thanks so much for the help, I'll let you know how it goes!"
Kay
J - First Direct - £1750!
- Account 1 - £840
- Account 2 - £1085
First letter written on the 2nd April requesting the amounts above.
Initially, I only received one letter back a week later offering £600 for Account 1.
I refused this offer on the grounds that the letter implied that this would "complete my claim against the bank". As I had not received any other correspondance I asked for it to be re worded.
I also sent the "Letter Before Action" as I had no response regarding Account 2.
On the 9th May I received offers of:
- Account 1 - £720
- Account 2 - £1030
I have accepted this offer.
I'm very pleased with this result - Thank you for your Advice and Template Letters!
T - First Direct - £2623
I claimed £3086.50 and received an offer of £2623.50 which I accepted. Only a shortfall of £463.00.
I only had to go to step 3 - writing a letter to the bank asking them to refund my charges
G - HSBC - £750
- Claim 1 - £640 - Settled for £440
- Claim 2 - £360 - Settled for £310
Claim 1 dragged out of a period of 4 months, HSBC made a settlement offer as soon as the hearing date came through.
Claim 2 only took a month, and was settled before a claim was filed in court
L - Barclays - £1100
Thank you so much for your help, my partner has just received £1090.00 from Barclays
a substantial proportion of the charges they had taken form his account.We really appreciate your help !
C - First Direct - £1468
Thanks to your site and wonderful advice I have now successful claimed back £1468 of
£1682 of bank charges from first direct after the first letter.I will be going on holiday with this!
THANK YOU!